Terms and Conditions

Last updated: 05.07.2025

Welcome to Keymetrik — a privacy-first attribution engine built for marketers who care about data clarity and user respect.

By using Keymetrik, you agree to the terms outlined below. If you don’t agree with these terms, please don’t use the product.

What You’re Getting

Keymetrik helps you:

  • Track where leads and customers come from
  • Attribute conversions without cookies or fingerprinting
  • See what’s working — clearly, in one dashboard

We provide:

  • Access to the Keymetrik web dashboard
  • A REST API for sending/receiving data
  • Hosting and storage of your attribution data
  • Ongoing improvements and fixes

Your Responsibilities

You agree to:

  • Use Keymetrik only for lawful & ethical marketing purposes
  • Only collect and store data you’re allowed to (under GDPR or applicable law)
  • Inform your users as required (e.g. in your privacy policy)
  • Not misuse the API or overload the system

You’re responsible for how you use the product, and for the data you send to it.

Free Trial

We may offer new users a free trial of our service for a period of fourteen (14) days (“Free Trial”). During the Free Trial, you will have full access to all standard features of the platform, unless otherwise stated.

At the end of the Free Trial, your account will be deactivated unless you choose to upgrade to a paid subscription. You will still be able to log in and upgrade your account for up to thirty (30) days after the trial ends.

If no upgrade occurs within this 30-day period, your account and all associated data will be permanently deleted. This process is automatic, and no action is required on your part. After deletion, your data cannot be recovered.

We reserve the right to modify or terminate the Free Trial offer at any time without notice.

Pricing & Payment

If Keymetrik is a paid product:

  • You agree to pay the plan you signed up for
  • Billing is monthly or annually, depending on your choice
  • Prices may change, but we’ll notify you ahead of time

Cancellations & Refunds

You can cancel anytime via your account settings.

  • After cancellation, your account will remain active until the end of the billing period.
  • We don’t offer partial refunds, unless required by law.
  • You may request full deletion of all your data.

Data & Privacy

We handle data according to our Privacy Policy.

  • You remain the Data Controller for your own users.
  • We act as your Data Processor, operating under GDPR principles.
  • We don’t sell, share, or monetize your data.

We store attribution and lead data securely, and automatically invalidate short-term identifiers after 7 days unless the visitor converts.

Uptime & Support

We aim for high uptime and fast issue resolution, but:

  • The product is provided “as-is” without guarantees of uninterrupted service.
  • If something breaks, we’ll fix it — but we’re not liable for business loss or indirect damages.

Termination

We reserve the right to suspend or terminate your access if:

  • You breach these terms
  • You abuse the service, API, or system

If that happens, we’ll notify you and give you the opportunity to resolve it where possible.

Intellectual Property

All content, code, and infrastructure behind Keymetrik is owned by Keymetrik. You retain full ownership of your data.

Legal

These terms are governed by the laws of Austria.

If any part of these terms is found invalid, the rest remains in effect.